Collect feedback everywhere your customers are.
Listen to customers in your app, in their inbox, on your website, or directly in your page content, in their language, on their terms.
In-app mobile surveys
Iterate's mobile SDKs let you hear from users directly inside your app. They're developer-friendly, lightweight, and easy to set up.
- Target exactly the right people at the right moment in their journey, with branching logic that adapts each survey in real time.
- Multi-language support that translates surveys automatically so every user can respond in their own language.
- Collect feedback after a user has taken a specific action.
- Understand what people are looking to achieve with your app.
- Run customer satisfaction & effort score surveys within your app.
- Find out why people are hesitant to give permissions access.
- Gather general purpose feedback from your mobile app.
Learn more about mobile surveys
One-click email surveys
Iterate embeds surveys directly into emails to maximize response rate, designed to work perfectly on mobile.
- Schedule surveys to send at a specific time.
- Set up automatic reminder emails for non-respondents.
- Use Iterate's integrations to trigger sends from your marketing or analytics tools.
- Customize the look and feel with custom CSS to match your brand exactly.
- Find out how people feel, what they like, and what’s stopping them from using your product more.
- Ask what your customers thought of their most recent purchase.
- Understand why lapsed users have stopped using your products.
- Automatically run Net Promoter Score surveys on a schedule.
- Know if people are satisfied with your current offerings.
- Learn what similar products and services people are using.
See a demo email survey
Embedded website surveys
Iterate surveys put you directly in touch with your website visitors to learn how you can improve, from your product to your website experience.
Target surveys to specific domains or multiple domains at once.
Collect any type of response including file uploads.
Automatically close surveys by date or response count.
Understand loyalty with NPS, measure overall brand satisfaction, and track trends with year-over-year analysis.
Why do my visitors abandon their carts before purchasing?
What do people think of our new site navigation?
When should we start launching new product options?
What is the demographic makeup of our website visitors?
Are our visitors interested in doing user research interviews with us?
See a demo website survey
Inline surveys
Learn more about inline surveys
Embed surveys directly into your page content, no popups, no overlays. Inline surveys live right alongside your text, content, and product UI, creating a seamless feedback experience that feels native to the page.
- Perfect for onboarding flows, help centers, documentation, and post-action feedback where you want zero disruption.
- Collect feedback during onboarding flows.
- Rate help center and documentation quality.
- Gather post-action feedback without interrupting.
- Run embedded NPS directly in your product.
- Measure content quality on your site.
Iterate puts customer insights at the center of your business, collecting feedback in any language, across every channel, and making it accessible and actionable so every team can make customer-obsessed decisions.
Introducing: Research Assistant
Iterate's Research Assistant uses AI to analyze millions of text responses in real time, uncovering key topics, measuring sentiment, and alerting you to new and emerging areas of concern.
- Export sentiment scores and topic tags alongside your data for deeper analysis in your own tools.
Translate text responses into valuable insights »Learn more »
Analyzes up to 10+ million responses in real time.
Uncovers key topics and measures customer sentiment.
Export sentiment and topics in CSV alongside your data.